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Meliae: I DONT LIKE IT WHEN CUSTOMERS ASSUME I’M A MIND READER Jirra: How are they meant to know that?
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Jirra: Why are all our user personae really smart, switched-on, hard-working people? Where is Lisa the Lazy? Ivan the Incompetent? Uma the Unmotivated? Carlfish: Barry the Must Exhaust his Budget? Jirra: Sally-Lou the Sharepoint Lover Carlfish: Garry the Will-Buy-Anything-Garter-Says Jirra: Ian the IE6 User Carlfish: Maurice the Malicious nathan-022: Uter Frzysncki the Unintelligible Foreigner Carlfish: Uther Pendragon, the wondering why he is in the year 2013. Jirra: Is he a JIRA or Connie user?