I think it’s pretty reasonable to expect that someone needs to be regularly on fridge-cleaning duty.
Then we should assign different teams to do it so that it doesn’t just have to be the experience team.
QA: “There are three rotting food items in the fridge. Please fix.”
Support: “The things rotting in the fridge have now come to life and are destroying a Japanese coastal town”
Dev: “Closed, won’t fix”
Support: “Please provide logs of all items inserted into and removed from the fridge for the past 3 years. Then reindex your fridge and see if it’s fixed.”
Architect: “We should talk to the owners of all the other fridges and see if we can solve this bad-food problem consistently”
Founder: If we just throw out 80% of the bad food, the fridge should smell just good enough that we can keep going.
Tech Writers: “OK, the fridge has rotten food in it. Let’s call that out in the fridge release notes”
IT: “The fridge isn’t an IT-managed service, we’re not responsible for it”
ANB: “Where is your fridge going?”